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If you ever buy anything online or you receive digital receipts, Tchekz is a MUST HAVE

The case for order protection • £7/month

Every week, British consumers silently absorb the cost of missing items, unauthorised substitutions and delivery errors. Tchekz audits every order and generates professional refund documentation — so you stop losing what you're owed.

29–32%
Grocery error rate
£9.40
Avg refund per issue
£375+
Recovered in year one
Tchekz Audit Report Active
01
Import Orders
Confirmations pulled from your inbox in seconds.
02
Audit for Discrepancies
Missing items, subs, wrong quantities — all flagged.
03
Generate Refund Report
Professional documentation, ready to send.
UK Grocery Order — Jan 17 Order #GRO-882910
Whole Milk 4pt × 2 ✓ Delivered
Cathedral City 400g ⚠ Subst.
Org. Eggs × 12 ✗ Missing
Lurpak Butter 500g ✗ Missing
Claimable £9.85
Includes 6 scans • cancel anytime

The money leaving your pocket silently.

British supermarkets and delivery platforms have sophisticated fulfilment systems. Consumers have a receipt and an increasingly difficult phone call. That asymmetry costs households real money — quietly, every month.

Tchekz closes that gap. It audits every order you receive, identifies every chargeable discrepancy, and produces documentation professional enough to act on — turning a frustrating experience into a routine recovery.

Read our story
29–32%
of grocery orders contain at least one discrepancy
£9.40
average refund value per confirmed issue
£100+
typical annual loss to unclaimed delivery errors

01
Real money back
A single recovered issue — missing eggs, an unauthorised substitution — typically pays for months of protection. The maths work.
02
Less friction
Clear, itemised documentation removes the "he said / she said" dynamic. Retailers act faster when the evidence is unambiguous.
03
Ongoing audit
Errors don't stop. Monthly protection means every order is checked, not just the ones you notice are wrong.

Three steps from delivery to refund.

01
Import your orders

Connect your inbox or forward confirmation emails. Tchekz extracts every item, quantity, price and substitution automatically — no manual entry.

  • All major UK supermarkets & grocery retailers
  • Food delivery & e-commerce platforms
  • Secure OAuth — we never store your password
Recent imports
UK Supermarket — 14 items 3 Jan 2025
Online Food Delivery 11 Jan 2025
UK Supermarket — 22 items 17 Jan 2025
Online Grocery — 8 items 24 Jan 2025
02
We flag what's wrong

Tchekz compares what you ordered against what was delivered and highlights every discrepancy that could entitle you to a refund.

  • Missing items — ordered but not delivered
  • Unauthorised substitutions — different brand or product
  • Quantity shortfalls and weight discrepancies
  • Damaged or spoiled goods (logged with photos)
UK Grocery Order — 17 Jan Scan complete
Whole Milk 4pt × 2✓ OK
Cathedral City 400g → own-brand⚠ Substituted
Organic Free-Range Eggs × 12✗ Missing
Lurpak Butter 500g✗ Missing
2 issues found — claimable £9.85
03
Send your refund report

Tchekz produces a structured, professional report for each issue — formatted to be pasted directly into retailer support chats, email or apps.

  • Order reference, date, itemised discrepancies, estimated value
  • Professional tone — built to reduce back-and-forth
  • Works for any UK grocery or delivery retailer
Refund Report — UK Grocery Retailer Generated by Tchekz
Order #GRO-882910 · 17 Jan 2025
Organic Eggs × 12 — not delivered£3.50
Lurpak Butter 500g — not delivered£4.25
Cathedral City — substituted£2.10
Total claimed £9.85

Numbers from the field.

Tchekz was built for personal use first. Over a 12-month trial, these are the actual figures.

Example recovery
£11.20
Missing premium brand substitution
Example recovery
£8.75
Undelivered produce item
Example recovery
£14.60
Incorrect weight / damaged goods
Average recovery per issue
£9.40
Total lifetime recovered
£400+
Total order value protected
£3,000+
It paid for itself in the first week.

I didn't realise how often small items were missing. The report made refunds simple.

— Adam
No more second-guessing.

The refund template made it easy to be clear and professional with support.

— Rashid, Kent

Simple enough to explain in one sentence.

£7/month, 6 scans, cancel whenever. Most users recover more than that in month one.

Protection Plan — Recommended
£7 / month
  • 6 full audit scans per month
  • Professional refund reports, ready to send
  • Missing items, substitutions & damage
  • Overage scans at £0.87 each
  • Cancel anytime — no contract
Start Protection — £7/month
Most users recover more than £7 in their first month
Estimate your savings
Orders per month: 8
11530
Estimated yearly recoverable
£199–£289
Based on avg error rates & £9.40/issue. Illustrative.

Overage scans
Need more than 6 in a month? Extra scans are charged at £0.87 each — only when you need them.
View full pricing →

Straight answers.

What if nothing is wrong with my orders? +

Then you have proof nothing was wrong — which is valuable in itself. Many subscribers are surprised once they start checking. The average household has more discrepancies than they realise.

Why monthly rather than per-scan? +

Because errors happen continuously. Monthly protection means you're covered for every order, not just the ones you think look suspicious. It also means the cost per scan is a fraction of a single recovered item.

Are refunds guaranteed? +

No — and any service that claims otherwise is misleading you. Retailers make the final decision. Tchekz materially improves your documentation and therefore your chances, but we don't control the outcome.

What data does Tchekz access from my email? +

Only order confirmation emails — items, quantities, prices, delivery dates. We use OAuth authentication and never store your email password. Personal, financial and unrelated emails are never touched.

Can I cancel anytime? +

Yes. No penalties, no phone calls required. Cancel from your account dashboard and it takes effect at the end of your billing period.

Stop losing money silently.
Join the waitlist and start your Monthly Protection Plan today.
Start Protection — £7/month
The Tchekz dispatch.
Consumer refund guides, delivery rights, and product updates.